Terms & Conditions

By booking a service with Homb, you agree to the following terms:

• Hourly billing: All services are billed by the hour with a 1‑hour minimum. After the first hour, time is billed in 30‑minute increments at the same hourly rate.
• Rates: Handymen and gardeners are charged at £60 per hour. Plumbers, electricians, locksmiths, carpenters and drainage specialists are charged at £84 per hour.
• Arrival windows: Selecting the 08:00–09:00 arrival window incurs a £12 surcharge on the first hour only. Morning (09:00–12:00), afternoon (12:00–16:00) and evening (16:00–19:00) windows carry no surcharge.
• Congestion charge & parking: If your postcode is within the London Congestion Charge zone, a £15 fee will be added. If no free or allocated parking is available, a £13 parking fee will be added.
• Materials: The cost of any parts or materials required to complete the job will be added to your final bill.
• Payment: We pre‑authorise your card for £0.01 at the time of booking to validate your payment method. After the work is completed, we charge your card for the actual time spent plus any additional fees.
• Cancellations: Cancellations made less than 24 hours before the appointment may incur a cancellation fee of up to one hour’s labour.

Pricing: All prices displayed on this website include VAT.

For full terms including our privacy policy and insurance coverage, please contact us or view our policies online.